Details

Category: Communication

Published: Wednesday, 28 May 2014 09:44

Written by: Matt Pye - HWD

Overview

This one-day Masterclass will enable participants to explore and improve their verbal communication skills when dealing with others within the Government Analytical Service.

The course will explore what is meant by assertive communication and give attendees the opportunity to explore ways of engaging with others with greater impact. This main focus will be on equipping participants with the skills needed to conduct effective meetings, manage difficult conversations and/or deliver powerful feedback to Ministers, senior managers, or staff.

With a maximum of four delegates per coach, it will be a highly interactive course with the chance to practice new skills and techniques in a variety of settings using case studies and actor-coaches.